This certificate program is designed to provide you a thorough understanding of introductory through advanced service delivery concepts. It consists of multiple courses comprised of classes that include recorded video and/or audio training, along with forms, tools, collateral and other resources to help you complete skills-based activities and execute service delivery improvement tasks. By the end of the certificate program, you should have a strong comprehension of these service delivery concepts. This understanding will help you improve your service delivery outcomes.
Unified Communications Certificate
Virtualization Certificate
Mobility Certificate
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