CLASS: MSP0009
Presenting Your Managed Services Agreement

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This class explores the importance, purpose and strategy behind a properly designed Managed Services Agreement. Topics include the language and content to include in this important legal document, and how your Managed Services SLA can enable your business growth. Also covered are how to use your Managed Services Agreement to set clear, accurate expectations with your clients to ensure their long-term satisfaction.

Class Length: 19 min

Required Tasks

Video
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14 min

Presenting Your Managed Services Agreement

Presenters:
SPC International
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Value Priced Managed Services Agreement Example

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Presenting Your Managed Services Agreement

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Master Services Agreement

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Statement of Work 1 - Managed Services

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Per Device Managed Services Agreement Example

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Presenting Your Managed Services Agreement

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