CLASS: OPS0015
Partnering with and Managing Vendors and Fulfillment Partners

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There is simply no way for a service organization to directly deliver and manage all of the I.T. solutions, products and services that their clients need. This class focuses on identifying the most highly-requested solutions and services that prospects and clients are asking for, and selecting vendors and fulfillment partners to help sell, implement and manage these solutions.

Included are tips on managing the entire process from start to finish. Topics include vendor agreements, NDAs and non-competes, maintaining the primary position with the client and the vendor/fulfillment partner, and how to replace a vendor/fulfillment partner mid-stream without negatively affecting your client relationships.

Class Length: 27 min

Required Tasks

Video
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10 min

Partnering with and Managing Vendors and Fulfillment Partners

Presenters:
SPC International
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Document
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1 min

Partnering with and Managing Vendors and Fulfillment Partners

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Document
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1 min

Fulfillment Partner Consulting Agreement

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Test
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Task Length:
15 min

Partnering with and Managing Vendors and Fulfillment Partners

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