CLASS: SVC0013
How To Determine your Total Cost of Service Delivery

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This class focuses on understanding your Total Cost of Service Delivery in order to determine actual service margins. Topics include how to calculate hourly labor burden, hourly overhead burden and professional services labor and service desk and NOC profitability.

Class Length: 27 min

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Video
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11 min

How Managed Services Providers Determine their Total Cost of Service Delivery

Presenters:
SPC International
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1 min

How Managed Services Providers Determine their Total Cost of Service Delivery

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15 min

How Managed Services Providers Determine their Total Cost of Service Delivery

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