CLASS: SVC0020
Training New Clients

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This class focuses on step 2 of developing and implementing an effective, efficient on-boarding process for new IntelĀ® Hybrid Cloud clients - training all required parties after Provisioning is complete and prior to Go-Live. Once the decision has been made to begin service delivery for a new client, you must execute an effective, efficient on-boarding process in order to meet client and end user expectations and facilitate future service. A poorly designed and executed on-boarding process will quickly erode client and end user confidence and satisfaction and increase service delivery difficulty and cost. No matter how you slice it, this is not the way to begin a new client relationship.

Class Length: 18 min

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Training New Clients

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SPC International
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Training New Clients

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15 min

Training New Clients

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