CLASS: SVC0021
The Role of the Project Manager

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This class identifies the role and duties of the Project Manager. As the person responsible for overall project success, the Project Manager participates in the IT Provider’s professional service delivery process, and creates project plans that include activities, phases, timelines and schedules and assigns resources to deliver all project-based services. In addition, the Project Manager manages every aspect of project delivery from the project kick-off meeting through provisioning, implementation, go-live and sign-off.

Class Length: 22 min

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Video
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6 min

The Role of the Project Manager

Presenters:
SPC International
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1 min

The Role of the Project Manager

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Test
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15 min

The Role of the Project Manager

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