COURSE: MSP001
Managed Services 101

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This course will provide you an understanding of introductory Managed Services Provider concepts, including Managed Services core concepts, and marketing and sales processes for Managed Services.

It is comprised of multiple classes that include recorded video and/or audio training, along with forms, tools, collateral and other resources to help you complete skills-based training activities.

By the end of the course, you should have a basic comprehension of these core Managed Services Provider concepts. This understanding will help you develop a strategy to adopt and integrate Managed Services deliverables into your business.

Required Classes

MSP0001
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What is Managed Services?

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MSP0002
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Managed Services Core Concepts

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MSP0003
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How to Succeed with Managed Services

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MSP0004
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How to Write an Effective Managed Services Business Plan

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N/A Complete
MSP0005
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Best Practices and Steps to Becoming a Managed Services Provider

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