COURSE: SVC003
Service Delivery 301

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This course is designed to provide you a thorough understanding of advanced service delivery concepts. It is comprised of multiple classes that include recorded video and/or audio training, along with forms, tools, collateral and other resources to help you complete skills-based activities and execute service delivery improvement tasks. By the end of the course, you should have a basic comprehension of these service delivery concepts. This understanding will help you improve your service delivery outcomes.

Required Classes

SVC0011
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Sales Engineering for Superstars

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N/A Complete
SVC0012
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Project Management - A Step by Step Walkthrough

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N/A Complete
SVC0014
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How to Conduct Strategic Quarterly Business Reviews as a Trusted Advisor

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N/A Complete
SVC0015
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How to Use Surveys Effectively to Increase Client Satisfaction

To load this Class you must first enroll in the Course.
N/A Complete

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