COURSE: UNI001
Unified Communications 101

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This course will provide you an understanding of introductory Unified Communications Service Provider concepts, including the business case for Unified Communications Services for you and your customers, and marketing and sales processes for Unified Communications Services and Solutions.

It is comprised of multiple classes that include recorded video and/or audio training, along with forms, tools, collateral and other resources to help you complete skills-based training activities.

By the end of the course, you should have a basic comprehension of these core Unified Communications Service Provider concepts. This understanding will help you develop a strategy to adopt and integrate Unified Communications deliverables into your business.

Required Classes

UNI0001
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The Business Case for Unified Communications Services

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N/A Complete
UNI0002
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Selling Unified Communications Services in 3 Appointments or Less

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N/A Complete
UNI0003
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How to Choose the Right Vertical for Unified Communications Services

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N/A Complete

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